Server Assistant
Full-time 12 hours ago Full Job Description Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in major U.
S.
gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.
The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.
Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle.
www.
highgate.
com.
Location:
Overview:
The Server Assistant is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
The busperson must ensure that all tables are kept clean and presentable with clean china, glassware, silverware, and linen.
Responsibilities:
Employees must always be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
Keep all work areas clean and properly stocked according to the current meal period.
Keep all tables cleaned and properly set according to property-specific standards.
Break down trays of soiled dishes and linen in the dish room area according to established standards.
Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
Complete daily opening and closing duties and cleaning according to the established side-work checklist.
Answer the phone in an attentive, courteous, and efficient manner.
Assist fellow employees as needed throughout the shift.
Provide service to guests in the waiter's absence as needed.
Always maintain beverage levels in glasses/cups on the table at least full.
(Coffee, tea, soda, lemonade, and water).
Ensure overall guest satisfaction.
Qualifications:
High School Diploma/GED.
Previous restaurant experience preferred, but not necessary.
Excellent customer service and communication skills.
Eye for details.
Ability to lift 20 lbs or more.
Willing to stand or walk for extended periods.
Availability to work evenings and on weekends, including holidays.
Estimated Salary: $20 to $28 per hour based on qualifications.
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in major U.
S.
gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.
The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.
Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle.
www.
highgate.
com.
Location:
Overview:
The Server Assistant is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
The busperson must ensure that all tables are kept clean and presentable with clean china, glassware, silverware, and linen.
Responsibilities:
Employees must always be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
Keep all work areas clean and properly stocked according to the current meal period.
Keep all tables cleaned and properly set according to property-specific standards.
Break down trays of soiled dishes and linen in the dish room area according to established standards.
Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
Complete daily opening and closing duties and cleaning according to the established side-work checklist.
Answer the phone in an attentive, courteous, and efficient manner.
Assist fellow employees as needed throughout the shift.
Provide service to guests in the waiter's absence as needed.
Always maintain beverage levels in glasses/cups on the table at least full.
(Coffee, tea, soda, lemonade, and water).
Ensure overall guest satisfaction.
Qualifications:
High School Diploma/GED.
Previous restaurant experience preferred, but not necessary.
Excellent customer service and communication skills.
Eye for details.
Ability to lift 20 lbs or more.
Willing to stand or walk for extended periods.
Availability to work evenings and on weekends, including holidays.
Estimated Salary: $20 to $28 per hour based on qualifications.
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