Sr. Technical Project Manager - Remote
Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world's biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world's largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our Core Values:
Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities What you will be doing:
Manages internal strategic projects (typically IT-focused projects). Ownership throughout the full project lifecycle - initiation, planning, execution, closure. Oversees and directs activities of project personnel (Arise and client/vendor) to ensure project progresses on schedule and within prescribed budget. Develops and executes against a detailed project plan (work breakdown structure). Disciplined documentation of project artifacts. Acts as a brand ambassador for Arise when managing external facing projects. Develops and delivers appropriate communications and updates to project stakeholders. Provides cross-functional leadership in the management of enterprise projects. Builds a collaborative environment for the project team. Effectively manages risk - escalates concerns, risks, and issues with the appropriate sense of urgency. Actively drives mitigation/resolution of concerns, risks, and issues. Analyzes project outcomes and documents lessons learned to team knowledge base. Our new team member will need:
Minimum of five years of related experience managing strategic and enterprise projects through a complete project lifecycle. Ability to manage client/internal relationships and instill sense of confidence in ability to deliver objectives. Must clearly demonstrate the ability to deliver projects on schedule, within budget, with a high degree of customer satisfaction. Experience working with waterfall and agile project management methodologies. Ability to effectively communicate (written and verbally) with clients, stakeholders, and senior leadership. Ability to define and facilitate detailed project plans. Demonstrated accomplishment in successfully managing concurrent projects and cross-functional project teams. Demonstrated leadership qualities such as conflict/issue resolution. Excellent analytical and organization skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects. The proven ability to manage key stakeholder interests in an ambivalent culture while at the same time managing conflicting priorities and business interests. Very strong follow-up and organizational skills. Bachelor's degree and PMP certification required. Experience managing large and complex infrastructure and SaaS initiatives a plus. Competitive Compensation and Benefits which include:
Joining a diverse group of awesome individuals Making a Difference every day 70% of your Health/ Dental/ Vision/ Flex Spending Benefits paid by Arise 401k - 40% match starting on day 1 Tuition Reimbursement of $4,000 each year! Generous PTO Plan starting from day 1 9 holidays and 1 Diversity Day Maternity & Paternity Paid Leave Life and Disability Insurance 100% paid by Arise Work hard AND have FUN! We play a lot at Arise. When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise. Diversity creates a healthier atmosphere:
equal opportunity employer M/F/D/V.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Project ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities What you will be doing:
Manages internal strategic projects (typically IT-focused projects). Ownership throughout the full project lifecycle - initiation, planning, execution, closure. Oversees and directs activities of project personnel (Arise and client/vendor) to ensure project progresses on schedule and within prescribed budget. Develops and executes against a detailed project plan (work breakdown structure). Disciplined documentation of project artifacts. Acts as a brand ambassador for Arise when managing external facing projects. Develops and delivers appropriate communications and updates to project stakeholders. Provides cross-functional leadership in the management of enterprise projects. Builds a collaborative environment for the project team. Effectively manages risk - escalates concerns, risks, and issues with the appropriate sense of urgency. Actively drives mitigation/resolution of concerns, risks, and issues. Analyzes project outcomes and documents lessons learned to team knowledge base. Our new team member will need:
Minimum of five years of related experience managing strategic and enterprise projects through a complete project lifecycle. Ability to manage client/internal relationships and instill sense of confidence in ability to deliver objectives. Must clearly demonstrate the ability to deliver projects on schedule, within budget, with a high degree of customer satisfaction. Experience working with waterfall and agile project management methodologies. Ability to effectively communicate (written and verbally) with clients, stakeholders, and senior leadership. Ability to define and facilitate detailed project plans. Demonstrated accomplishment in successfully managing concurrent projects and cross-functional project teams. Demonstrated leadership qualities such as conflict/issue resolution. Excellent analytical and organization skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects. The proven ability to manage key stakeholder interests in an ambivalent culture while at the same time managing conflicting priorities and business interests. Very strong follow-up and organizational skills. Bachelor's degree and PMP certification required. Experience managing large and complex infrastructure and SaaS initiatives a plus. Competitive Compensation and Benefits which include:
Joining a diverse group of awesome individuals Making a Difference every day 70% of your Health/ Dental/ Vision/ Flex Spending Benefits paid by Arise 401k - 40% match starting on day 1 Tuition Reimbursement of $4,000 each year! Generous PTO Plan starting from day 1 9 holidays and 1 Diversity Day Maternity & Paternity Paid Leave Life and Disability Insurance 100% paid by Arise Work hard AND have FUN! We play a lot at Arise. When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise. Diversity creates a healthier atmosphere:
equal opportunity employer M/F/D/V.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Project ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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